Refund and Cancellation Policy

Last updated 25 October 2026

Free plan

The Free plan has no charge, so there is nothing to refund.

Pro is ₹499 and Business is ₹999 per seat per month, billed in INR. GST (18%) extra. Plans are billed monthly in advance. Payment methods: UPI, cards and netbanking. Payments from India are taken in INR through Razorpay, and Chandorkar Technologies is the seller. Prices exclude GST, which is added at checkout and shown on your invoice.

Cancelling

You can cancel any time from your account or by writing to support@nubo.email. Your plan stays active until the end of the period you paid for, then your account moves to Free.

Refunds

If you ask within 7 days of your first payment, you get a full refund. After that, we do not refund partial periods: when you cancel, you keep access to the end of the period you paid for. Refunds go back to the original payment method within 7 business days of our approving the refund. Your bank or card issuer may take longer to show it.

If something went wrong

If you were charged in error or the service did not work as described, write to support@nubo.email and we will put it right.